clients

Over the duration of our careers, our staff have managed projects for the following clients:

Private Sector

  • Carl and Ruth Shapiro Family National Center for Accessible Media (NCAM)
  • Codman & Shurtleff, Inc.
  • Eastman Kodak
  • Fannie Mae
  • Haemonetics
  • IBM
  • JMH Education Marketing
  • Johnson and Johnson
  • Joslin Diabetes Center
  • Microsoft Corporation
  • Pfizer Inc.
  • Philips Medical Systems
  • QualityMetric, Inc.
  • Schwab Learning
  • Synergetics, Incorporated
  • Tenacity Corporation
  • User Interface Design, Germany
  • WGBH Boston
  • ZOLL Medical

Public Sector

  • Center for Substance Abuse Prevention (CSAP)
  • Centers for Medicare and Medicaid Services (CMS)
  • Defense Language Institute (DLI)
  • Education Resources Information Center at the U.S. Department of Education (ERIC)
  • Government Accountability Office (GAO)
  • Internal Revenue Service (IRS)
  • National Aeronautics and Space Administration (NASA)
  • National Center for Education Statistics (NCES)
  • National Heart, Lung, and Blood Institute (NHLBI)
  • National Institute of Allergy and Infectious Diseases (NIAID)
  • National Library of Medicine (NLM)
  • National Network of Libraries of Medicine (NN/LM)
  • New York State Board of Elections
  • Telemedicine and Advanced Technologies Research Center (TATRC)
  • US Department of Health and Human Services (DHHS)
testimonials

It's been a great pleasure to work with Christine Paulsen and her team! Over the last few years, I've contracted with Christine to conduct several qualitative research studies toward the development of innovative health-related quality of life assessment systems. Not only did Christine's team deliver as promised and with outstanding results, they facilitated a true sense of collaboration during the research process, offered flexibility in the face of a demanding research agenda, and provided exceptional customer service!

Diane Turner-Bowker, (former) Senior Research Scientist
QualityMetric, Incorporated


With your help, we are complying with the usability part of the IEC 60601 medical device design standard. Your help in improving the protocol, taking care of the testing, including recruiting and scheduling, and completing the report in a timely manner, made us successful at the first try!

Philippe Margairaz, Senior R&D Engineer
Codman & Shurtleff, Inc. a Johnson & Johnson Company


My team loves working with Christine and her team. In addition to keeping us updated on the evaluation's progress at every step of the way, they also are attentive to study participants' needs and schedules. As a result, they get useful data and make helpful recommendations that enable us to improve future projects.

Susan Buckey, Outreach Project Director
WGBH Educational Foundation